Welcome to Navkar Garments. These Terms and Conditions ("Terms") govern your use of our website, services, and purchase of products from Navkar Garments ("Company," "we," "our," or "us") located at Shop No 12, Shree Ram Trade Center, Udhna Main Road, Surat, Gujarat 394210, India.
By accessing our website, placing an inquiry, or purchasing our products, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these Terms, please refrain from using our services.
These Terms constitute a legally binding agreement between you and Navkar Garments. Please read them carefully before making any purchase or inquiry. We reserve the right to update these Terms at any time without prior notice.
Navkar Garments provides the following products and services:
We reserve the right to modify, suspend, or discontinue any product line or service at any time without prior notice. Prices and product availability are subject to change without notice.
All orders must be placed through our official channels — via our website contact form, email at info@navkargarments.in, or direct communication with our sales team. We do not accept orders through unofficial third-party platforms.
An order is considered confirmed only when you receive a written confirmation from our team along with a proforma invoice. Verbal commitments or informal agreements do not constitute a binding order.
Minimum order quantities apply to certain product categories. Our sales team will communicate applicable MOQs at the time of inquiry. Custom orders may have specific MOQ requirements based on the complexity of the design and production requirements.
Product descriptions, colours, and images on our website are provided in good faith and are as accurate as possible. However, actual products may vary slightly due to screen resolution differences, photography lighting conditions, and natural variations in fabric dyeing processes. We recommend requesting physical samples before placing bulk orders.
Payment terms are as follows:
All prices are in Indian Rupees (INR) unless explicitly stated otherwise. Applicable taxes including GST will be added to the invoice as per current government regulations.
Standard delivery timelines vary based on order size, product availability, and destination. Our team will provide estimated delivery dates at the time of order confirmation. These are estimates and not guaranteed delivery dates.
Shipping charges are calculated based on the weight, dimensions, and destination of the order. Free shipping may be offered on orders above a specified value as communicated at the time of purchase.
Risk of loss and title for items purchased pass to the buyer upon delivery to the carrier/courier at our premises. We are not responsible for delays or damage caused by courier partners once the shipment has left our facility.
Returns are accepted under the following conditions:
To initiate a return, contact us within 7 days of delivery at info@navkargarments.in with your order number, photographs of the defective item, and a detailed description. Our team will assess the claim and provide return authorisation if applicable. Unauthorised returns will not be processed.
⚠️ All returns must be pre-approved by our team. Items returned without authorisation will be sent back at the buyer's cost and will not be eligible for refund or exchange.
All content on our website — including but not limited to text, graphics, logos, images, product designs, and software — is the intellectual property of Navkar Garments or our content suppliers and is protected under applicable Indian and international intellectual property laws.
You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise exploit any content from our website without our prior written consent. Unauthorised use of our intellectual property may result in legal action.
Product designs exclusive to Navkar Garments are proprietary and may not be replicated, copied, or reverse-engineered for commercial purposes.
By submitting your contact details through our website forms, email, or any other channel, you expressly consent to receive business communications from Navkar Garments. This includes:
Communications may be sent via SMS, Email, WhatsApp, OBD (Outbound Dialing), Google RCS, or any other digital communication platform. You agree to our Privacy Policy regarding the handling of your communication preferences.
You may opt out of marketing communications at any time by contacting us at info@navkargarments.in. Transactional communications related to active orders cannot be opted out of.
You agree not to use our services or website for:
Our products and services are provided "as is" and "as available." While we make every effort to ensure quality and accuracy, we make no warranties, express or implied, regarding:
To the maximum extent permitted by applicable law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by applicable law, Navkar Garments, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
In no event shall our total liability to you for all claims exceed the amount paid by you for the specific product or service giving rise to the claim.
You agree to indemnify, defend, and hold harmless Navkar Garments and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from:
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.
Before initiating legal proceedings, we encourage you to contact us to resolve any disputes amicably. We are committed to good-faith resolution of all complaints and concerns.
For any questions regarding these Terms and Conditions, please contact us:
Navkar Garments
Shop No 12, Shree Ram Trade Center,
Udhna Main Road, Surat, Gujarat 394210, India
📞 Phone: +91 98700 88814
✉️ Email: info@navkargarments.in